ClearMark’s capabilities

We work with you to identify new or existing business processes that can be
made more efficient and effective by using a streamlined solution.  We define it,
develop it and deploy it -- on time and on budget.

ClearMark Technical Services ClearMark Business Services
  • Custom Advanced Applications
  • Web Enabled Commerce
  • Legacy System Migration
  • Database Design and Content Integration
  • Systems Analysis & Design
  • Project and Program Management
  • Data Modeling
  • Data Conversion
  • Client/Server Development
  • Graphical User Interface, media and graphic design
  • Hardware/Software Selection
  • Specification and Report Writing
  • Documentation and Training
  • Strategic Consulting Services
  • Analyze business rules & needs
  • Business Process Modeling
  • Develop enterprise-wide to desktop-level IT solutions
  • Recommend & implement IT architectures
  • Establish cross-organization connectivity & data exchange
  • Assist in setting IT standards & procedures
  • Provide mentoring, coaching & training
  • Augment IT staff resources



ClearMark's Strategy

ClearMark's strategy is based on the idea that our clients benefit most when we work with them as part of their team -- as trusted allies rather than software vendors, providing them with the reliability of a business partner with the economic advantage of an independent vendor.

We take a proactive role in our client's business -- suggesting projects, assessing risks and benefits, and pointing out things other companies are doing. ClearMark forms alliances with other companies when needed, to benefit our customers. We also work closely with our clients' other vendors, and act on our clients' behalf whenever this is needed.

While we work with clients located throughout the United States and internationally, we center our business in Syracuse, and our strategy is to use local expertise to support our business needs whenever possible.


ClearMark's 3D Process

ClearMark uses a three-phase (so-called "3D") approach to projects, namely:

From our experience with web- and inter/intranet-based projects, we have learned that the first definition phase is the most critical to a project’s on-time, on-budget completion; it represents the core of the planning and visual/user-interface design and directly drives the success of the application development process.


ClearMark's Projects

Our team’s experience includes developing sophisticated web-based solutions for Carrier Corporation’s North American Operations, including

Carrier Service Intranet — a state-of-the-art secure role-based intranet application that enhances communication between service personnel by providing many unique ways to view and communicate mission-critical and time-sensitive information. ClearMark developed the Carrier Service Intranet in 1997, and provides ongoing maintenance, upgrades and support.

Carrier's Internet Warranty Claiming Process — a secure role-based application that provides the means for dealers to enter and submit completed warranty claims over the Internet. IWCP reduces data entry of warranty claims by distributors, eliminates the cost and handling of a paper system, automates model and serial number validations and communications between dealers and distributors, and reduces the number of incomplete claims. It also speeds the validation process and reduces the typical credit cycle between distributor and dealer, while creating a searchable database of claims. ClearMark developed this product in 1998, and provides ongoing maintenance and enhancement services.

UTC Carrier Internet - Members of the ClearMark team designed the original Carrier Internet site launched in September of 1996. This site provided sophisticated web browser access to product data, database-managed navigation, and leading-edge design of online corporate identity and information. We supported and maintained this site through 1998.

We have performed Internet/Intranet development work for

  • Rust-Oleum Corporation (
  • Independent Insurance Agents of America
  • WhaleNet (NSF-funded education project)
  • EnviroNet (NSF-funded education project)
  • NPAC at Syracuse University: Intranet document manage-ment system (private)
  • Estée Lauder, Long Island, NY
  • Archer Decision Sciences (private intranet) Santa Barbara, CA
  • We have performed internet/website-related consulting for:

    • Mutual of New York (MONY)
    • Lenk & Associates, Boston, MA
    • Goguides, Inc., Boston, MA
    • National Science Foundation (NSF), Washington, DC
    • Healthway, Inc.

    Other software development and consulting clients:

    Agway, Inc. I’m Smart of CNY
    AT&T Hospice of Central New York
    GTE United Nations UNDP
    Pratt and Whitney Onondaga County Cultural Resource Council
    Proctor and Gamble New York Marathon Canoe Racing Inc.
    Raymond Corporation

    ClearMark Opportunities

    Programmers - Database Designers - Web Designers

    Are you a creative, entrepreneurial-minded professional? Want to develop innovative software applications and products at a growing, employee-owned company?

    Send your resume to: ClearMark, Inc., 6493 Ridings Road, Syracuse, NY 13206.